- Receptionist receiving call:
- Signal quietly to another employee to pick up same line; toss a paper clip, if necessary, to attract co-worker’s attention. Then, indicate (possibly by holding up fingers) which line you are on.
- Use Bomb Threat by Telephone Check List (for building personnel use) to get as much information as possible.
- Second employee on line:
- Quietly get on line, cover mouthpiece of phone and take notes.
- Signal another employee to call Police (Bomb Threat Squad, 911).
- Alert Management
- Alert Security
- If only two employees are available, the second should take action as above and not monitor call. Stand by for instructions.